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THIS IS WHAT WE DO FOR YOUR SAFETY

For 2021 summer Season, our hotel has developed many new procedures and introduced various innovations with the aim of making you spend a peaceful holiday.

The activities and the opening of the ambients (swimming pool, wellness center and baby club) will be carried out according to the governmental indications.

CANCELLATION POLICIES:

  • free rescheduling of the reservation up to 28 days before arrival (a voucher will be issued within September 2021) - for cancellations from 27 to 8 days from the start date of the stay the deposit will not be returned (Article 1385 of the civil code);
    in case of cancellation from 7 to 0 days before arrival, a penalty equal to 60% of your stay will be required (deducting the deposit already paid);
  • in case of cancellation due to positive Covid of family members and / or quarantine, it will be possible to reschedule the reservation free of charge (a voucher will be issued which can be used by September 2022) the unwillingness to carry out checks aimed at obtaining the Green Pass if necessary for travel is not part of the COVID motivations;
  • in case of no show the penality is 80% of your stay.

Be careful of the unexpected and add an insurance to your booking: assicurazione-viaggi-stornohotel

Calculate the premium and take out the travel insurance policy within 48 hours of our confirmation !!!

KITCHEN

In the kitchen, scrupulous hygiene according to the strict rules laid down by HACCP (Hazard Analysis and Critical Control Points=
Cooks use gloves and mouth/nose masks when processing food
 

WELLNESS

In the swimming pool use of filters and chlorine, limited access on a rotation basis by reservation
In the relaxation area the provision of disinfectant detergents
In the SPA center during the wellness treatments (face, body, massages) the collaborators use mouth/nose masks
Use of antibacterial and antiviral detergents
 

RESTAURANT

At the restaurant we DO NOT work double shifts, if there are few people, we keep 1 meter between table and table, otherwise we have equipped ourselves with booths ensuring safety and allowing us not to have to do double shifts during meals
 

ACTIVITES AND ANIMATION

We moved most of the outdoor activities by organizing small groups
regular sanification (at least once a day) of play areas
we form small groups keeping the distance
 

OTHER

Fast Wi-Fi available to guests for homeworking even on vacation!
Distance from the hospital 30 km and from the first aid center 4 km
 

NOTE:

We are strictly observing the various restriction measures suggested by the WHO (World Health Organization) and the circular of the Ministry of Health 0005443-22 / 2/2020 DGPRE-DGPRE-P-COVID-2019 provided by the Italian Government for the hotel tourism sector. .

For this reason these measures will be updated continuously! Date of the last update 04 May 2021

Contact us

Hotel Madonnina
Soraga - Val di Fassa

Strada Barbide, 36
I - 38030 Soraga (TN)

P.IVA 00624310223
Cell. +39 335 7581606
Tel. +39 0462 768106
Fax +39 0462 768102

E-mail: info@hotelmadonnina.com

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